Vendors Help Pay the Bills
© Wireless Week
- February 15, 2008 - Monica Alleven
But some smaller companies are challenging the big billing companies – Comverse being among them – in an attempt to turn the billing world upside down. “It’s almost like those big billing systems are jack-of-all trades, master of none,” says Dave McNierney, vice president of marketing development at pricing and rating provider Highdeal. “The infrastructure the operators run should be oriented toward empowering the front office. We’re talking about one system supporting both the front office functions as well as the backoffice function and integrating that into the existing billing infrastructure.”
The challenge for Highdeal is not in the price of its software, he says. Compared to costs associated with existing billing systems, the cost is “nothing. We’re talking not even in the realm.” Rather, the challenge is getting the word out that alternatives are available.
Highdeal has been conducting the annual Highdeal Challenge, where it invites service providers to describe their most complex problems or challenging pricing scenarios, and the company will demonstrate a solution within 24 hours. In four years, there hasn’t been a single scenario where Highdeal couldn’t come up with a solution, he says.
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