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AOL Chooses Highdeal Transactive® for
pricing and rating of VoIP consumer services
New York and Paris – June
1, 2005 - Highdeal Transactive the world’s leading
pricing and rating software suite for mobile, IP and multimedia
services has been selected to support AOL’s recently
launched consumer VoIP service – AOL Phone. AOL Germany
is one of Germany's leading Internet companies and part of
the world's biggest media company Time Warner.
As part of its strategy, AOL Germany took the decision to broaden its product
portfolio by introducing IP Telephony services for the German residential market.
Compared to other German service providers, the new service, AOL Phone, is
set to deliver a sophisticated and easy to set up VoIP solution. In addition,
AOL Phone enables consumers to save enormously on their phone costs compared
to other classic telco providers. This offer is available to existing AOL subscribers
as well as to all customers using another Internet Service Provider (ISP).
To launch their service, AOL required a flexible pricing and rating engine
that enabled the creation of versatile price plans. AOL was also looking for
a solution with the ability to rapidly deploy offers in line with market demands,
while also having the flexibility to easily accommodate to future offers built
into the product portfolio. Highdeal Transactive’s robust software suite easily met these requirements enabling the delivery of advanced, complex tariff
structures, while addressing cost and payment control for the end user.
‘’Highdeal
Transactive’s ‘decision tree’ technology
was very appealing, as it provided high flexibility and performance.
Being able to use a single rating engine for all different
payment and price plans tipped the scales in favor of Highdeal” said
Jens Pape, Vice President Technology & Operations, AOL
Germany. He added, “In order
to reach high customer loyalty and ARPU, the ability to create
flexible price plans and rate for convergent services were
absolutely critical.”
AOL Germany’s offers included a complex
service mix providing different payment mechanisms. The pricing
also takes into account calls to specific numbers, such as 0800
numbers, or calls between AOL Phone customers. The offers launched
were as follows:
- AOL Phone® Fun Tariff: a pay as
you go price plan with no subscription for AOL ISP customers,
installation costs or contractual commitment. Local calls are
billed at 1.5 cents per minute and international calls from
4.5 cents per minute
- AOL Phone® FreeWeekend: a € 6,90
monthly subscription which includes free local calls over the
weekend and nationwide bank holiday with weekday use charged
at the ‘Fun Tariff’ offer
- AOL Phone® Flat: €19,90 monthly
subscription includes unlimited calls into German fixed network
(calls to mobiles and abroad are charged)
Due to its modular design, Highdeal Transactive
is easily integrated into the billing system as an add-on component
to AOL’s existing back-office architecture. An important
prerequisite for Highdeal Transactive was the integration with
the residential communication solution from NetCentrex which
is used to manage the AOL’s VoIP calls. Due to their open
architectures, Highdeal Transactive and the NetCentrex softswitch
were seamlessly pre-integrated.
Eric Lavenir, Vice President Sales EMEA
from Highdeal: ‘’We are
assisting ISPs like AOL in Germany to create revenues and successfully
enter new markets. ISPs and telcos share similar concerns, to
secure revenues in a market with significant customer churn.
Increased ARPU and constant diversification is key, to successfully
compete in these markets. Highdeal Transactive is specifically
designed for next generation services, providing native convergence
capabilities for both services and payment mechanisms.”
About Highdeal
Highdeal is the world's leading provider of Pricing
& Rating solutions. By delivering unconstrained usage-based business
models coupled with real-time, multi-party transaction management, Highdeal
solves the billing problem for service providers. Proven by 200 deployments
in more than 50 countries, the Highdeal
Transactive® software solution provides greater business agility and
lower TCO. From telecoms, Internet and media sectors, to transportation, logistics,
and financial markets, businesses across the service economy rely on Highdeal
to increase their competitiveness. For more information, visit www.highdeal.com.
About AOL Germany:
AOL Germany is one of Germany's leading Internet companies and part of the
world's biggest media company Time Warner. Each month, AOL Germany reaches
more than 7.1 million people (die internet facts der AGOF, 09/04) with
its AOL-, CompuServe- and Netscape-branded Internet sites. AOL Germany
has around 2.8 million members. As a media platform, AOL is one of the
leading online marketing companies in Germany. Founded in 1995, the company
is headquartered in Hamburg and a staff of approximately 1,400. With over
30 million members worldwide, AOL is the world's biggest provider of Internet
services. 
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