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VOICE
over IP : Parla.it has selected Highdeal for its
pricing, rating and billing offer
Time to Market Challenge: Highdeal has been
chosen to speed the delivery of residential VoIP services
Paris – February 11, 2005 -
Highdeal, the world’s leading supplier of pricing, rating and settlement solutions for emerging mobile and IP services,
has been selected by Parla.it for the delivery of the Highdeal
Transactive® software suite. Parla.it is an Italian subsidiary
of France Telecom, established in 2004 to provide ADSL telephony
services. Their flagship product, also by the name of Parla.it,
was recently launched on January 1, 2005. It is an IP telephony
service, ‘a second line’ intended for residential
users with an existing ADSL connection. Parla.it proposes two
monthly subscriptions : ‘ChiAma l’Italia’,
providing unlimited calls to fixed line numbers for 19,89 Euros
per month and ‘ChiAma l’Europa’, providing
unlimited calls to fixed line numbers in Europe for 29,89 Euros
per month.
One of the major features of the Parla.it
service is that all sales are made either from the Call Center
or from the online portal www.parla.it.
The portal is at the heart of the services offering as it is
the entry point for the customer, from subscription to service
usage. To ensure the delivery of customer care from the portal,
Parla.it required a flexible, easy to use and fast to deploy
pricing, rating and billing solution able to deliver in the context
of tight time to market constraints. Highdeal Transactive enables
end users to manage their own subscriptions such as the types
of services and the monitoring of their service usage in real-time
and previous bills etc. all from a simple Internet connection
to the portal www.parla.it.
Highdeal Transactive enables Parla.it to facilitate fast price-plan
creation and implementation, deliver efficient rating and bill
creation with total flexibility for service customization.
Many factors influenced the selection of
Highdeal such as the flexibility and ease of use, the speed of
implementation and its moderate cost. Parla.it, which required
an IT system, was looking for a complete turn-key solution providing
rating, enabling them to take customers from service registration
(via the Internet) to reception of a bill. The right software
solution was required for VoIP services, able to integrate with
the chosen residential VoIP service platform from NetCentrex,
the MyCall® solution. As Highdeal Transactive is based on
Java/XML, it was quickly integrated into the project within just
6 months (beginning in June 2004 and launched on January 1 2005).
‘We had
the network infrastructure but not an IT system. We therefore
needed a made to measure solution which responded to our exact
needs, in the context of a tight budget and tight time frame.
The ability to customize offers, the flexibility, ease of use
and the high performance of Highdeal Transactive tipped the
scales heavily in favor of this product’ said
Eric Le Bihan, Managing Director of Parla.it.
‘Parla.it is a perfect example of
the type of challenge Highdeal is able to respond to: assisting
with the fast launch of new services for market recognition and
increased customer base enabling the creation of new offers rapidly
and at a low cost. A flexible pricing solution, simple enough
to enable any telecommunications provider to be reactive and
introduce new innovative services quickly.’ stated
Eric Pillevesse, CEO and co-founder of Highdeal.
About Highdeal
Highdeal is the world's leading provider of Pricing
& Rating solutions. By delivering unconstrained usage-based business
models coupled with real-time, multi-party transaction management, Highdeal
solves the billing problem for service providers. Proven by 200 deployments
in more than 50 countries, the Highdeal
Transactive® software solution provides greater business agility and
lower TCO. From telecoms, Internet and media sectors, to transportation, logistics,
and financial markets, businesses across the service economy rely on Highdeal
to increase their competitiveness. For more information, visit www.highdeal.com.
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