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“We were looking
for a leading edge technology solution to meet our current
requirements but also just as importantly a solution
which offered maximum flexibility going forward. Highdeal
Transactive was designed with next generation networks
in mind as the rating function has been decoupled from
the billing system for maximum flexibility.”
Eric le Bihan, Managing Director, Parla.it
Do you want to introduce exciting new price plans and offers in only one hour,
but are restricted by your current rating and billing software?
Take the Highdeal Challenge & win a Canon Ixus digital camera.
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Challenges: Ensure Billing is Not a Bottleneck for Taking
New Services to Market
Service providers must be reactive
to customer needs and move away from the traditional,
monolithic billing systems which slow down the introduction
of new, exciting services. Billing must now be about
customer centricity and enhancing the overall customer
experience right from subscription through to payment.
Customer centric billing is about: |
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- Rapidly offering new
services or modifying existing ones with minimal
IT intervention
- Providing customers
with all services regardless of their payment
method
- Offering innovative
and flexible payment options for prepaid and
postpaid billing capabilities
- Offering simplified
and flexible subscription and invoicing possibilities
- Promoting customer
loyalty by being reactive to customer needs
- Managing volumes
of diverse customer invoicing requirements
- Lowering TCO of
customer support systems
- Managing customer
payments and partner payments efficiently
- Speeding up the
treatment of disputes and payment queries
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The Highdeal Solution:
Empowering Business Models via Customer-centric Billing
Highdeal convergent billing software
extends the value of pricing
and rating, ensuring the fastest introduction of
new services. Due to it’s modular design, the
Highdeal solution is able to provide a turn-key solution
for green-field operations, while offering easy integration
to third party systems for established providers, thus
providing complete deployment
flexibility and low TCO.
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Invoicing & Reporting
Model organizational
hierarchies to any depth or level of detail
- Very useful for service
providers selling to businesses (B2B)
- Can also model multi-vendor
structures on the sell-side
- Model the internal organizational
structure of partners as well
- Each party in the hierarchy
may have any arbitrary data attributes associated
with it
- Setup Accounts between
any two parties
- Accounts can also contain
additional attributes
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A pre-integrated,
high performance invoicing solution
- Define and customize
billing cycles • Generate an impressive
600,000 detailed bills per hour
- Use powerful charging
rules to introduce hierarchies: bill parents
for service usage by children or department
heads for usage by employees
- Generate customized
bills and reports for customers, partners, fraud
management etc.
- Offer online/on-demand
bills by integrating quickly to external and
financial systems
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Billing Cycle Management
- Periodic, manual, or
after threshold reached
- Produce pro-forma invoices
for initial validation
Invoice and Report generation
- Customized through XML-based
templates
- Can be produced in different
output formats (XML, HTML, PDF, …)
- Built-in Integration
with StreamServe: a third-party document management/publishing
system
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Accounts Receivable/Payable
Gain financial control
of customer and partner accounts
- Manage cash flow with
third parties and outstanding invoices with
customers
- Receive and process
payments quickly through a customizable Web
UI
- Use recognized
payment terms or customize as required
- View on-demand
aging reports on outstanding balances
- Customize and
manage dunning processes for individuals or
groups of customers
- Integrate quickly
to third party accounting systems for aggregated
account management
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Customer Care Toolset
Manage customers and
accounts from a comprehensive pre-integrated tool
- Introduce new customers,
manage subscriptions and define billing terms
- Offer rebates
and discounts on a per customer basis
- Consult historical
usage of service and handle disputes rapidly
- Easily integrate
to external systems such as an existing CRM
or a portal to offer self-care subscriptions
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